Peter Wagner, CSI Concrete Decor

Author: Peter Wagner, CSI

Light Sources Will Affect the Color of Your Dye on Concrete

Concrete Polishing Vol. 13 No. 8 - November/December 2013 by Peter Wagner, CSI Comments are Disabled

When you are asked how well you understand dyes, are you confident? Maybe you shouldn’t be. Unless you or your customers have art or design backgrounds, or you have been burned on a project, you are probably naïve.

Patching Polished Concrete and the Art of Camouflage

You’ve just finished a three-month polishing project. You went the extra mile to deliver a floor with great clarity. You left no residual scratch patterns. And your edge work blends flawlessly with the main body of the floor, and if dyed, it’s perfect. You’re excited to meet for the final […]

Basic Building Blocks of Polishing Concrete

Tips & How-Tos Concrete Polishing Vol. 10 No. 7 - October 2010 by Peter Wagner, CSI Comments are Disabled

Identifying some of the basic building blocks of polishing and examine them in terms of “myth” or “accurate perception.”

Myth-Perceptions in Polished Concrete: Setting Up For Success or Failure

Concrete Polishing Business & Technology Pro Polisher - Summer 2010 by Peter Wagner, CSI Comments are Disabled

The one universal truth about the polished concrete industry is that, sadly enough, there is no universal truth. We don’t agree about what defines polished concrete, what steps are important, or what is the best way to steer the industry.

Good Customer Service Goes Far Beyond the Initial Sale

Concrete Polishing Business & Technology Vol. 10 No. 3 - April 2010 by Peter Wagner, CSI Comments are Disabled

If you are truly committed to service, not just the initial sale, then you’re not through when you’re done.

How to Keep Up in the Ever-Changing Polished Concrete Industry

Tips & How-Tos Concrete Polishing Vol. 9 No. 5 - August 2009 by Peter Wagner, CSI Comments are Disabled

The polished concrete industry has seen growth, especially during the past three years, that is both encouraging and depressing. Whenever one has been part of an industry since its birth, he tends to be a little territorial. So, when change occurs, especially if it’s not in one’s own best interest, one often gets protective and possibly a little jaded. This doesn’t have to happen.

Polished Concrete Gloss Testing: Think it Over Before You Commit

Concrete Polishing Vol. 9 No. 3 - May 2009 by Peter Wagner, CSI Comments are Disabled

Polished concrete – how does one quantify it? Well, one direction that some installers, equipment makers and chemical densifier manufacturers have taken is to include gloss testing in their specifications. When used correctly, as an objective tool, gloss testing can help installers provide quantifiable evidence of their work.

Reflecting on Polished Concrete and How To Continue Improving Your Skills

Concrete Polishing Vol. 9 No. 1 - February 2009 by Peter Wagner, CSI Comments are Disabled

We’re good, but we’re not perfect. Once we start thinking that we know everything, or that polished concrete is right for every situation, then we are in trouble. In this economy, we cannot afford a single misstep. Now is the time to focus on running a business correctly, and that includes being aboveboard and ethical in dealings with our customers and vendors.

Looking Back at the Year in Polished Concrete

Concrete Polishing Vol. 8 No. 7 - November 2008 by Peter Wagner, CSI Comments are Disabled

Peter Wagner looks back on the industry of polished concrete during the Great Recession all while keeping perspective and hope of the future in mind.

Building Your Knowledge Bank Leads to Success in Decorative Concrete

Concrete Polishing Business & Technology Training & Education Vol. 8 No. 6 - September/October 2008 by Peter Wagner, CSI Comments are Disabled

In today’s economy, it is even more important to make an investment in the bank. In this case I’m not referring to money in the bank, though that is important. I’m referring to knowledge in your brain bank.