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ProSpec has introduced Floor Patch Pro, a polymer modified, cement-based patching compound. Floor Patch Pro is a singlecomponent product that requires no priming and is designed for use over concrete, wood and cement terrazzo substrates as well as cutback residue adhesive. Floor Patch Pro was developed for interior applications from […]
To help design professionals save time on their next sustainable project, Lafarge has improved its interactive online product guide for LEED project certification. The product-evaluation Web tool features more comprehensive information on Lafarge construction materials that can be specified to help meet requirements under the LEED rating system. In addition […]
Arizona Polymer Flooring, a manufacturer of resinous polymer flooring materials for concrete, has launched a new Web site. At the site, visitors can browse through APF’s systems and individual products, along with all associated technical data. A Live Help feature allows visitors to talk in real time to an APF […]
ProSpec has expanded its line of flooring repair products with the introduction of Level Set Deep Pour 3. Level Set Deep Pour 3 can be poured at up to 3 inches in one lift to create a durable surface for floorcovering installation. This product offers a value-added alternative to gypsum, […]
When the 2010 Concrete Decor Show was over, it left something behind — beautiful and entertaining artwork at the Children’s Museum of Phoenix. The koi pond mural and Sky Landing balcony are just a few of the exciting new features on which children are playing, thanks to artisans and exhibitors who donated time, materials and creativity.
Tim Duty was recently appointed as the new service manager for Allen Engineering Corp. Duty has been with Allen for more than 20 years, most recently serving as production manager for the company. He will be responsible for managing all equipment service and support activities for Allen dealers and rental […]
Don Pinger’s second career began with a little dabbling in utilitarian concrete. That was seven years ago, when he was still working long hours in the restaurant he owned. He’d been reading about what people were doing with decorative concrete, and that intrigued him as well.
Adjusting the way you do business from this day forward is as important as accepting the fact that the "new normal" is very real. It has nothing to do with giving up. I have been lucky enough to be a decorative contractor for many years, and the new normal as I see it is as follows.
As adults we learn to communicate using our words when we want and need something. The use of certain words can change the entire intention of what someone is trying to say. For those who sell and install decorative concrete, when was the last time you thought about how words influence your client’s thought process regarding their decision to buy your products or services?
If you are truly committed to service, not just the initial sale, then you’re not through when you’re done.
