The world's foremost resource on decorative concrete
This column is all about stacking the deck in our favor. You have probably noticed there are few safety nets in this business, which validates the importance of doing everything possible to control the controllable. Ask any successful decorative contractor and I will bet there is at least one thing they all have in common: organization.
Surviving the Slowdown. Keeping your decorative concrete business profitable during periods of economic slowdown.
Problems two years later? The timeline for customer service has no limits.
In this age of customer service, you should never turn your back on a client with a problem.
Protect your business with these proven techniques for pricing jobs.
Contractors share customer-service tips that help make their businesses successful.
Referrals from satisfied customers will propel you to the top.
Asking the right questions will help you truly connect with your customer.
